According to Microsoft's Work Trend Index mentioned earlier , 72% of managers feel that they are not well supported when setting up hybrid work. You can play an important role in communication. In particular, engage your Communication Business Partners for this. As a communication department, you are also often the owner of, or at least substantively responsible for, the internal social communication channels. Explain to managers how they can use these channels for team communication, for example by no longer e-mailing within their team. The Harvard Business Review reports that people spend an average of 23% of their work time on unnecessary emails, checking their email every 6 minutes.
There is a good chance that you also know this from your own experience – and that you have already switched to social media such as WhatsApp for private use. At work this is Working Out Loud : communicating transparently via a timeline about the work you have done or what needs to be done. Of course you also know: timing is crucial in Fax List communication. Therefore, help managers plan information exchange to find a good balance between alignment and focus time for their teams. Hybrid working is largely digital working and that involves a much greater emphasis on written information. Explain to managers – and their team members – how to write a good post and how to properly structure online conversations into storylines ( threads ) with messages and comments. Do not demand perfect prose, for that deters people.
Even spelling mistakes are okay, as long as they get their information across clearly. 5. Collect experiences The last major role you can take is that of matchmaker. Many organizations are experimenting with hybrid working in all kinds of places, but little knowledge is shared or evaluated. Bring all those experiences together, help develop best practices , make sure everyone hears about the success stories. You can even turn it into an (online) hybrid manual. In it you can formulate answers to frequently asked questions, share best practices and describe which resources the organization makes available for hybrid working. Man and woman think. What do you need?